Managed Services Representative - Data Processing

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LumiData, Inc.


Position Title: Managed Services Representative
Employment Type: Part-time
Location: Home Based
Special Requirements: Must own PC with internet access

The Managed Services Representative (MSR) is responsible for using the internet to access and download weekly data from data portal websites. The MSR will also validate the imported information and communicate to clients when data is ready for use. The ideal MSR will have strong communication skills, great analytical skills, and have keen attention to detail. This position requires that you own a PC with internet access and are able to work from home on a regular basis. On occasion, you may be required to attend meetings at our corporate headquarters which is located in downtown Minneapolis.

Typical Hours
Sunday: 9AM to 6 PM (incl. break)

Role Responsibilities:
Retrieve and import data into the SOLYS BI system
Run validation reports that show data was accurately imported into the SOLYS system
Provide direct feedback to Internal team on issues related to import process
Assist in communicating to clients when data is imported and is ready for use

Role Requirements:

Strong analytical and critical thinking skills
Ability to communicate effectively
Proficiency in MS Office Applications
Self-motivated with strong time management and organizational skills
Excellent attention to detail and ability to follow documented processes

Experience in an IT related role

About LumiData:
LumiData is a demand intelligence specialist providing retail demand information that assists Fortune 1000 consumer goods companies to evolve their business strategies. LumiData's combination of software applications and client services creates demand planning solutions utilized to drive sales and marketing strategies that increase revenue, increase margins, enhance brand visibility and strengthen market positions. LumiData's SOLYS is a comprehensive, adaptive software solution that delivers seamless and actionable point-of-sale information across downstream and upstream business functions - bridging the gap between data and decisions.

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